Sharing Learning

The National Links Worker Programme aims to facilitate shared learning across people and organisations that are interested in community connected primary care and links approaches. We call this LINKS…

Learn. Inspire. Network. Know. Share.

There are many programmes and people interested in this way of working. It’s nothing new but it is becoming increasingly popular. Ironically, we’re often so busy linking people to opportunities that we don’t find the time to stop, look around and link in with each other. As an organisation with over 1500 members, the ALLIANCE is well placed to connect people and programmes and, working with the Academy, share learning across these programmes.

​The National Links Worker Programme has aimed to capture all learning since its conception. We share this learning by producing Record of Learning (RoL) modules that present the narrative of programme development, relaying the approach adopted and lessons learned in a readable and usable format.

These are likely to prove useful for various professionals working across healthcare/primary care and throughout the third sector. It should prove especially relevant to organisations seeking to further active integrated working between primary care and other diverse organisations, including any that seek to develop a new role and contribute to supporting organisational cultural change.

As well as being a practical usable guide that openly shares the learning gained from our programme, it is hoped that activities around it’s dissemination will contribute to the furthering of a more open culture of collaboration through sharing learning across the third sector and beyond.

The first series of modules were launched at an event hosted by the programme in Spring 2015, details of these modules can be found towards the bottom of this page.

Record of Learning Series 2 Modules

Central to the Links Worker Programme is the generation and sharing of learning and understanding gained through the programme’s journey, development of the CLP role and ‘links approach’ within primary care and experience of the context of the Deep End environment in which it operates.

In Spring 2015 the completion of the production of six modules, in the form of booklets which each captured the learning being gained around a distinct aspect of the programme, comprised part of the programme’s output which is geared towards this aim of widely sharing the rich learning being gained.

In June 2016 we have published another six modules. This Series 2 of the Links Worker Programme Record of Learning is again arranged around certain aspects of the programme. The learning shared in these modules represents that which has been gained over the first two years of programme live delivery June 2014 – June 2016.

Here follows a summary of the topics (aspects of the programme) that each module covers, together with a draft outline of the intended structure/contents of each.

Defining the Links Approach

Building on the Primary Care Links Approach Conceptual Framework Paper, produced by Dr. Peter Cawston, which originally set out the rationale and theoretical framework which underpinned the Links Worker Programme, this module draws on learning from programme activity to date to provide an in depth understanding and analysis of the components of the links approach, including the seven identified primary care team capacities that comprise this, as well as the theory of self-determination that is key to the personal outcomes the programme seeks to help participants realise.

Implementing the Links Approach

This module details the range of practice activities undertaken by participating practice teams in working towards building the seven capacities of the links approach and fostering a ‘community connected’ culture.

‘Links Worker’ Roles

This module explores how the links worker role has been expressed by different professionals in different settings, including other programme structures and settings. It examines the core features that define the role as well as sharing the narrative of how these have developed and the importance of peer learning.

It also explores the influence of programme management structures and the dynamic of management arrangements including, in the case of the national links worker programme, the role being a member of practice teams while being managed by a third party organisation. Data collection for this module includes contributions from individuals involved in other links worker style programmes.

 Social Determinants in Primary Care

 Building on and synthesising a variety of topic specific papers previously produced by the programme, this module details and explores the most prevalent issues being encountered by CLPs in their one-to-one work supporting individuals, living in challenging socio-economic circumstances, to address issues they identify as likely to enhance their capacity for living well.

This module also shares some of the experiences and understanding gained by the programme in accessing relevant resources and provides a summary of the range of availability and capacity of some resource types.

Team Wellbeing in General Practice

This module focuses on the team wellbeing aspect of the programme and explores how this relates to considerations around a ‘safety climate in general practice’ and influences clinical practice and other aspects of the work.

It explores the experiences of practice staff in undertaking activities, within this tenet of the programme, as are detailed in Implementing the Links Approach module, and capture a flavor of the impact they feel this has had on other aspects of their working lives.

In Our Words

This module includes a selection of stories and feedback from programme participants (including letters, poems etc). These together with a selection of case stories of links journeys provided by Community Links Practioners, Storynopics provided by GPs and other professionals involved in the programme as well as some material based on data gathered by action learning tools in place on the programme provide a powerful insight into the operation and impact of the programme.

Series 1 and Series 2 Modules are available to download from the Resources page. And please do get in touch to order hard copies.

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